House and Bathing Rules

 

§1 General information

 
  1. These House and Bathing Rules apply to all visitors and guests of Offenburger Badbetriebs GmbH including its car park and outdoor areas.
  2. Pool guests use Freizeitbad Stegermatt along with all of its facilities and sauna area at their own risk.
  3. Upon purchasing an entrance ticket, each pool guest agrees to comply with the House and Bathing Rules as well as any other regulations necessary for ensuring the operational safety of the facility.
  4. Freizeitbad Stegermatt is a facility that aims to offer maximum relaxation and enjoyment for all visitors.
  5. These Bathing Rules are intended to ensure safety, orderliness and cleanliness.
  6. Employees and any other personnel at the facility shall enforce these rules for all visitors. Any instructions given by the pool staff must be observed at all times. Visitors who breach these House and Bathing Rules may be banned from the premises. In such cases, the entrance fee will not be reimbursed.
  7. Freizeitbad Stegermatt uses video surveillance in certain areas for the safety of pool guests. Recordings can only be viewed by management and the police in the event of suspicious activity. This is designed to preserve the safety of all visitors.
 

§2 Parking

 
  1. The German Road Traffic Act applies to the parking areas and facilities at Freizeitbad Stegermatt. 
  2. The parking at the leisure complex is not a public car park. The parking fee is discounted for guests of the leisure complex. 

§3 Admission/pool visitors

 
  1. Admission is granted to everyone in principle.
  2. Children under 8 years must be accompanied by an adult.
  3. Persons with contagious illnesses, open wounds or skin rashes are not permitted to enter Freizeitbad Stegermatt (a medical certificate may need to be provided in case of doubt).
  4. Persons who are vulnerable or who require assistance due to a severe physical or mental handicap may only enter Freizeitbad Stegermatt if accompanied by an adult. This also applies to persons prone to seizures or fainting.
  5. Access will be denied to anyone under the influence of alcohol or intoxicating substances.
  6. Animals are not permitted inside Freizeitbad Stegermatt and are only temporarily allowed inside the reception area.

§4 Opening hours and swimming times

 
  1. The Freizeitbad Stegermatt opening hours are determined by the management and published inside the reception area.
  2. Swimming times are based on the tariff chosen. Additional payment will be required if these time slots are exceeded.
  3. The closing times are based on the time of leaving the building. Swimming sessions end 30 minutes prior to the building closing time, i.e. the pools, corridors, relaxation areas and sauna area must be vacated at this time.
  4. Last admission is one hour before Freizeitbad Stegermatt closes.
  5. The management reserves the right to withdraw, in full or in part, the services offered by Freizeitbad Stegermatt, e.g. in the event of operational disruptions, refurbishments, inspections, weather-related closures, events, school or club swimming events. No claims may be derived in connection therewith.
 

§5 Entrance tickets

 
  1. Guests receive a ticket or chip upon payment of the entry fee. The fee chart forms part of these House and Bathing Rules.
  2. Any change given must be checked immediately as subsequent claims will not be valid.
  3. Individual tickets are only valid on the date of issue and entitle the user to enter the pool once only.
  4. Annual tickets are personalised tickets and may only be used by the purchaser or a nominated person (e.g. if the annual ticket is given as a gift).
  5. Guests are required to retain their entrance ticket and present it to staff if requested to do so.
  6. Tickets, vouchers and time credits will not be refunded once redeemed and cannot be offset. Lost or unredeemed vouchers will neither be replaced nor refunded.
  7. The payment of credit balance is not permitted.
 

§6 Pool conduct

 
  1. Guests must treat other visitors with respect and ensure that the safety, organisation and cleanliness at Freizeitbad Stegermatt is not inhibited.
  2. Reserving loungers and chairs with towels, bags or other items is not permitted. Should items be placed on these objects for this purpose, the pool staff at Freizeitbad Stegermatt are entitled to remove such items or demand that guests remove them. An entrance ticket does not guarantee access to a lounger or chair.
  3. Due to the increased risk of accidents as a result of wet floors, non-slip bathing shoes may be worn in the bathing, sauna and slide area.
  4. The bathing and sauna areas along with the pools must be kept clean. Each guest must shower before entering the bathing and sauna area.
  5. Outdoor shoes may not be worn in the barefoot access areas to the changing rooms, showers, swimming and sauna areas as well as the slide area.
  6. Soap and body washes may not be used outside of the showers.
  7. Shaving, cutting fingernails or toenails and hair dying is not permitted.
  8. Bathing shoes may not be worn in the water.
  9. Containers made of glass, porcelain or other easily breakable items may not be brought into the bathing and sauna area. Glasses are only permitted in the designated bistro areas.
  10. Picnics may only be consumed indoors in the relaxation room (lounger balcony) in front of the sun terrace on the 2nd floor. Food is not permitted around the pool area. Food and drink purchased from the restaurant may only be consumed in the designated restaurant areas. Picnics may only be consumed outside in the designated outdoor areas.
  11. Spitting on the floor and in the water is prohibited.
  12. The ventilation systems around the window facades must not be covered with bags, towels or other items.
  13. As a general rule, only one person is allowed inside each changing cubicle.
  14. Ensure that noise is kept to a minimum, particularly in the saunas, steam room, relaxation areas and sun terrace.
  15. Shouting and running is not permitted throughout the entire pool and sauna area.
  16. Displays of affection must be kept to a minimum throughout the entire Freizeitbad Stegermatt premises and are not permitted inside the pools, steam room and saunas. Intimate acts will result in a ban from the premises – without reimbursement of the entrance fee paid – and reported.
  17. The consumption of alcohol must be kept to an acceptable level; this is the responsibility of each guest.
  18. The use of sport and leisure equipment (e.g. fins, snorkels, beach balls) is only permitted with staff authorisation.
  19. Jumping on and pushing other people in the pool is not permitted. The pools may only be entered and left using the ladders.
  20. Playing on the ladders and rails is not permitted.
  21. Staff instructions must be followed on the diving boards and the information signs must be observed.
  22. Smoking is only permitted in the designated pool and sauna area.
  23. Smoking is not permitted anywhere inside. Smoking any form of bongs/shisha is not permitted. 
  24. The use of radios, TVs, music or instruments is not permitted.
  25. Advertising material of any kind is not permitted, this also applies to the car park.
  26. Collecting money of any kind is not permitted.
  27. Commercial courses may not be given without management approval.
  28. Photographing and filming is only permitted with prior management approval.
  29. Mobile phones and tablets are not permitted in the sauna area.§ 7 Swimwear
 
For hygiene reasons, swimwear is only permitted in the bathing area and on the loungers. This explicitly refers to textiles designed exclusively for swimming use.
 
Women are not permitted to swim or sunbathe topless. UV-protecting textiles may be worn upon prior approval from the pool staff.
 
 

§8 Sliding

 
The rules and instructions given by the lifeguards, as well as the information signs at the entrance to the slide, must be observed at all times.
 
The following rules apply in particular:
  1.  The stairs to the slides must be used with caution and paying attention to other pool users.
  2.  A sufficient safety gap must be left when using the slide.
  3. The safety information and electronic displays must be followed.
  4. The slide pool must be vacated immediately after landing.
  5. The operator is not responsible for any damage to swimwear caused by use of the slide.
  6. Only Tube Racers provided by the pool facility may be used. Tubes must be returned tidily after use.
  7. Any sliding positions other than those indicated on the instruction notices are not permitted.
  8. Tube Racers must be used when going down the tube slide.
  9. Running up the slide is not permitted.
  10. The age restrictions for the individual slides must be complied with. Small children may only use the slide if accompanied by an adult. The child must be positioned in front of the adult in the entire slide area. The child must sit in front of the adult when sliding. The instruction notices must be observed at all times.
  11. Use of the slides under the influence of alcohol is not permitted.
 
 

§9 Sauna

 
  1. Access to the sauna area is permitted for people aged over 8 years.
  2. Children and teenagers aged 8-18 years may only access the sauna area if accompanied by an adult/guardian.
  3. The sauna area is a textile-free zone. However, this area is not intended as a naturist zone. After leaving the sauna, including while cooling down, a bathrobe or towel should be worn. This also applies in the restaurant and outdoor sauna area.
  4. Guests must shower and dry off thoroughly before using the sauna.
  5. Soap and body washes may not be used outside of the showers.
  6. Shaving, cutting fingernails or toenails and hair dying is not permitted.
  7. The use of personal beauty and cosmetic products or honey applications is not permitted in the sauna cabins.
  8. For hygiene reasons, a large towel must be used in the sweat lodges to prevent contamination of the benches.
  9. The use of own essences is not permitted. Essences may only be added by trained sauna staff at Freizeitbad Stegermatt.
  10. As part of the services offered, employees at Freizeitbad Stegermatt distribute various body peels and beauty masks to guests. No liability can be assumed for compatibility with the products or service offered, for these additional services including essences. This exclusion of liability shall also apply to any staining caused to textiles.
  11. Special conditions typically apply in the sauna and sweat rooms, such as higher temperatures, dim lighting, tiered benches and different sources of heat. Guests should exercise caution when using these areas.
  12. The relaxation room is a place of rest and tranquillity. Reading magazines, newspapers and books is not permitted due to their noise – e-books are however permitted in the relaxation room. The relaxation room is a food-free zone. Bags must not be stored in the relaxation room.
  13. The use of mobile phones and other devices capable of taking pictures is not permitted
  14. Loungers cannot be reserved!
  15. Larger bags must be stored in the changing room lockers.
  16. Instructions given by staff must be followed at all times.
 

§10 Lost property

 
Lost property should be handed to a staff member and is kept for one month. Valuable items will be subject to legal provisions.
 
 

§11 Liability

 
  1. Guests use Freizeitbad Stegermatt, in particular the diving equipment, slides and swimming pools, as well as any play equipment, at their own risk. The facilities are kept in a safe condition. The operator or its subcontractors shall only be liable – excluding for damage to life, limb or health – in the event of wilful intent or gross negligence. Liability is also excluded for claims resulting from the breach of a material contractual obligation. Material contractual obligations are those which arise due to the nature of the contract and whose non-compliance would endanger the purpose of the contract. In these cases, any liability for damages is limited to the foreseeable typically occurring damage. The operator is neither liable for force majeure or happenstance, nor for defects that may occur even upon exercising due diligence or which have not been identified.
  2. In the event of misuse or damage to the facilities, the guest shall be liable for damages as per legislation.
  3. A special cleaning fee of €50 will apply in the event of intentional soiling of the premises.
  4. The operator shall only be liable in the event of wilful intent or gross negligence for the loss of valuables, cash or clothing. This also applies to damage to items by third parties.
  5. The provision of a locker and/or safe deposit does not form an obligation to adequately secure items. The guest is responsible for ensuring that lockers and safe deposits are securely locked and to carefully store keys/data media.
    1. Guests must safely store their ticket receipt and the following items provided by the pool facility:
      a) Wrist transponder
      b) Key for coin-operated locker
      to prevent loss of such items. These must be worn on the guest, e.g. wristband worn, and not left unsupervised. Non-compliance with these regulations will be considered negligent conduct on the part of the guest in the event of loss. Proof of compliance with these regulations must be provided by the guest in the event of a dispute.
    2. For culpable loss of items provided by the facility, the following flat rates shall apply:
      a) Wristband transponder with receipt €6,50
      b) If a wristband is lost and no receipt can be presented, a charge of €21.50 will apply (€6.50 for the lost wristband plus €15.00 for the average amount normally credited to the wristband transponder).
      c) Lost barcode / QR code ticket without receipt €4
      d) Lost key for coin-operated locker = €65
      e) Towel €30
      f) Bathrobe €30
      The user is expressly permitted to provide evidence that damage has not occurred or that it is significantly less than the flat rate fee.

 
Offenburg, 26/03/2026
 
 
Tim-Niklas Hockenjos
Managing Director
 

price list

 
ADULTS Pool pool & Sauna
Early bird swimmer €4.00 ...
1.5-hour tariff €5.50 ...
3-hour tariff €7.50 €20.50
Day tariff €9.50 €25.50
Reduced * Pool pool & Sauna
Early bird swimmer €3.00 ...
1.5-hour tariff €3.50 ...
3-hour tariff €4.80 €17.00
Day tariff €6.00 €21.50
 

*

Children over 1 metre in height, pupils, students up to the age of 27 and severely disabled people (min. 50% degree of disability). OffenburgCard holders receive a discount on the standard pool ticket price. This discount does not apply for entry to the sauna or the purchase of an annual ticket.

**

The family tariff applies to all single parents or parents with up to three children (up to the age of 18), provided they live in the same household. Families with more than three children can use the family ticket upon presentation of the Landesfamilienpass or the children’s and parent’s ID cards. A visit to the sauna is not possible with the family ticket.

***

A discount on the family ticket is not possible.

 
Family ticket ** Pool Pool & Sauna
Day tariff €24,50 ...
Annual ticket

→ Including use of STRANDBAD Gifizsee
Adults €470,00 ...
Reduced* €280,00 ...
Prepaid cards *** Pool Pool & Sauna
Bronze (10% discount on pool tariffs) €100,00 ...
Silver  (13% discount on pool tariffs) €150,00 ...
Gold  (17% discount on pool tariffs) €200,00 ...
Sauna  (17% discount on pool tariffs as well as 12,5% discount on sauna tariffs incl. pool tariffs)   €275,00

Children under 1 metre in height generally bathe for free.

Birthday children of all ages get free admission to the pool and sauna. Just show your ID.

Prepaid cards are valid for 4 years after the date of issue (see the receipt for date of issue).

 

*

Children over 1 metre in height, pupils, students up to the age of 27, severely disabled people (min. 50% degree of disability).

**

The family tariff applies to all single parents or parents with up to three children (up to the age of 18), provided they live in the same household. Families with more than three children can use the family ticket upon presentation of the Landesfamilienpass or the children’s and parent’s ID cards. A visit to the sauna is not possible with the family ticket.

***

A discount on the family ticket is not possible.

  

HOW TO REACH US

 
Freizeitbad Stegermatt is conveniently located in the heart of Offenburg. Whether you travel by public transport, car, or bicycle – getting here is easy.
 
You can reach Offenburg directly via the A5; the pool is only about a 10-minute drive from the exit. The B33 or B3 go right through the city.
The train station is served by ICE and several regional trains as well as those from Strasbourg.
 
We look forward to your visit and wish you a safe journey! 
  
BY BICYCLE
Relaxation starts as soon as you arrive: There are many beautiful cycle paths in and around Offenburg that will also take you to Freizeitbad Stegermatt.
Bicycle parking spaces are available at the pool. 
  
BY CAR
Freizeitbad Stegermatt has its own visitor car park right next to the pool. The parking spaces are subject to charges. Stegermatt Freizeitbad visitors have the opportunity to discount their parking tickets directly at the reception. There are lockers at the pool for valuables. 
  
By Bus
Line S4:
Train station/central bus station to the “Landratsamt” stop. 
  
BY MOTORHOME
You will find nearby pitches directly at Strandbad Gifiz.